To use BizConference for video meetings, users need a PC/smartphone with the recommended system requirements: Do I need to buy special conferencing equipment to use BizConference? BizConference is a cloud-based service, meaning you do not need to maintain your own conferencing servers/gateways/bridges. Who can I contact for help if I experience issues with my BizConference service? For urgent technical troubleshooting, you can contact Singtel Service Desk at 18 / +65 6788 0022 or email to The Service Desk operates 24x7.
VIDEO CONFERENCING TOOL FOR MAC LICENSE
To add/delete/update existing license account, the customer’s appointed account administrator can make changes to account via BizConference web portal. What is the provisioning lead time for Singtel BizConference service? Service provisioning lead time for new account and/or add on VAS, service provisioning lead time is 5 working days.
Do I need to be a Singtel Broadband/Mobile customer before I can subscribe for and use BizConference? No, BizConference is provided as-a-Service and you will be able to use it as long as the host’s and participants’ device have access to a good internet connection. Other add-ons like Extra Cloud Storage and Conference Room Connector are shared resources for all users in the account. Can I assign the add-ons I have purchased to individual users? The Large Meetings and Webinars add-ons can be assigned to chosen users through the BizConference management portal. Besides monthly recurring charges (MRC) for the base Meetings plans and add-ons, are there other charges that I might incur? You will only incur pay-per-use (PPU) charges if your account exceeds the allocated cloud recording storage space (charged per GB), or if Premium Audio telephone numbers are used by meeting participants (charged per minute, can be disabled by host/admins from BizConference Portal).
The minimum subscription period for customers signing up on a promotional basis is min 24 months, after which, prices will revert to list price until the contract is renewed. What is the minimum subscription period? The minimum subscription period for customers signing up at list price is 12 months. The minimum contract term is 12 months with 100% PTC and termination notice of one month is required. Frequently asked questions What is the service scheme for Singtel BizConference service? The Singtel BizConference are charged on a monthly recurring basis with a one-time installation charge.
0 kommentar(er)
